Terms of service

Effective Date: 02/06/2026

Welcome to POWERPARTS Direct (“we”, “us”, “our”). These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree, you must not use our website.

 

ABOUT US

  • Business Name: POWERPARTS Direct
  • Location: Australia
  • Email: sales@yardempire.com.au
  • Phone: 0448213150
  • Address: 129 Rainbow St, Sandgate, QLD 4017
  • ABN: 47 664 189 922

 

ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your

  • email address,
  • billing, payment,
  • shipping information.

You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

 

WEBSITE USE

You agree to use this website for lawful purposes only and not to:

  • Misuse or disrupt the website
  • Attempt to gain unauthorised access to systems
  • Upload viruses or malicious code Interfere with other users’ access

We may suspend or restrict access to the website if misuse occurs.

 

PRODUCTS & INFORMATION

We aim to ensure all product descriptions, images, specifications, and pricing are accurate. However:

  • Images are for illustration only and may vary slightly
  • Product specifications may change without notice
  • Errors can occur (including pricing or stock availability)

If we discover an error after you order, we will contact you with options such as correction, substitution, refund, or cancellation.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

VEHICLE / MACHINE FITMENT RESPONSIBILITY

It is the customer’s responsibility to confirm product suitability before purchase.

To avoid incorrect orders, we recommend you confirm:

  • Make, model, and year of machine or engine
  • Engine model numbers
  • Part numbers and measurements
  • Compatibility notes in product listings

If you are unsure, contact us before ordering and we will assist where possible.

 

PRICING

All prices are shown in AUD unless stated otherwise.

Prices may change at any time without notice. The price charged will be the price shown at the time your order is placed.

Unless otherwise expressly stated, posted prices do not include shipping, handling, customs or import charges.

Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties.

We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that:

  • the credit card information you provide is true, correct, and complete,
  • you are duly authorized to use such credit card for the purchase,
  • charges incurred by you will be honored by your credit card company,
  • you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

ORDERS

When you place an order, you are making an offer to purchase.

Power Parts Direct reserves the right to accept or decline your order for any reason at its discretion.

In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made.

Orders are only confirmed once:

  • Payment has been received and processed
  • We have accepted the order for supply

We reserve the right to cancel any order if:

  • The product is out of stock
  • Payment is not received or fails
  • The order appears fraudulent or suspicious
  • There is a pricing or listing error

If we cancel an order after payment, you will receive a full refund.

Please review your order carefully before submitting, as Power Parts Direct may be unable to accommodate cancellation requests

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

PAYMENT

We accept payment through secure online payment providers.

POWERPARTS Direct does not store full credit card details on our servers.

 

SHIPPING & DELIVERY

We ship orders Australia-wide (and internationally where available).

Delivery timeframes are estimates only and may vary due to:

  • Carrier delays
  • Remote locations
  • Public holidays
  • Stock availability
  • Delivery address

Once we transfer products to the carrier, title and risk of loss passes to you.

You are responsible for ensuring your shipping details are correct.

We are not responsible for delays or losses caused by incorrect address details entered at checkout.

Tracking details will be provided where available.

Refer to Shipping Policy for furhter information

 

CLICK & COLLECT (IF AVAILABLE)

If Click & Collect is offered:

  • Orders must be paid in full before collection
  • Collection details will be provided after checkout ID may be required for collection

 

RETURNS & REFUNDS

We follow Australian Consumer Law.

Change of mind

Change of mind returns may be accepted at our discretion, provided:

  • Item is unused and in original packaging
  • Return is requested within 7 days
  • Proof of purchase is provided
  • The item is not a special order or clearance item

Shipping costs are not refundable for change of mind returns unless required by law.

Incorrect item ordered

If you ordered the wrong item, we may assist with a return if it meets the conditions above.

Faulty or damaged items

If an item is faulty, damaged, or not as described, you may be entitled to a repair, replacement, or refund under Australian Consumer Law.

 

WARRANTIES

Some products may come with a manufacturer warranty.

Warranty claims may require:

  • Proof of purchase Photos or inspection
  • Return of the product for assessment

Warranties do not cover:

  • Incorrect installation
  • Misuse or neglect
  • Fair wear and tear
  • Modifications or non-standard use

 

LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • We are not liable for indirect or consequential loss
  • We are not responsible for loss caused by misuse, incorrect fitment, or incorrect installation
  • Our liability is limited to the purchase price of the item (where legally allowed)

Nothing in these Terms limits your rights under Australian Consumer Law.

 

INTELLECTUAL PROPERTY

All content on this website is owned by POWERPARTS Direct or its licensors, including:

  • Logos
  • Trademarks
  • Branding
  • Text
  • Images, graphics, video, audio
  • Product listings and descriptions
  • Website design and layout

You must not copy, modify, reproduce, or use our content without prior written permission.

 

OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

PRIVACY

Your use of our website is also governed by our Privacy Policy, which explains how we collect and handle personal information.

All personal information we collect through the Services is subject to our Privacy Policy,  and certain personal information may be subject to Shopify's Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. Review our privacy policy for more details on how we, Shopify, and our partners use your personal information.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

 

RELATIONSHIP WITH SHOPIFY

Power Parts Direct is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Power Parts Direct . By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Power Parts Direct , including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Power Parts Direct .

ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on or in the Services that contain typographical errors, inaccuracies or omissions that may relate to

  • product descriptions,
  • pricing,
  • promotions,
  • offers,
  • product shipping charges,
  • transit times
  • availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

AGENT TERMS

This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.

No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 20.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.

We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.

Agents must:

  • in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; 
  • not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by 
    • mimicking human behavior and interaction patterns, or 
    • completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, 
  • respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (
  • not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

FEEDBACK
If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use.

You also represent and warrant that:

  • you own or have all necessary rights to all Feedback;
  • you have disclosed any compensation or incentives received in connection with your submission of Feedback;
  • your Feedback will comply with these Terms.

We are and shall be under no obligation

  • to maintain your Feedback in confidence;
  • to pay compensation for your Feedback;
  • to respond to your Feedback.

We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.

You agree that your Feedback will not violate any right of any third-party, including

  • copyright,
  • trademark,
  • privacy,
  • personality
  • other personal or proprietary right.

You further agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene Feedback, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website.

You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any Feedback.

You are solely responsible for any Feedback you make and its accuracy.

We take no responsibility and assume no liability for any Feedback posted by you or any third-party.

 

CHANGES TO THESE TERMS

We may update these Terms & Conditions at any time. Updates will be published on this page with a new effective date.

 

GOVERNING LAW

These Terms & Conditions are governed by the laws of Australia and the state or territory in which POWERPARTS Direct operates.

 

CONTACT US

If you have any questions about these Terms & Conditions,

contact:

  • POWERPARTS Direct
  • Email: sales@yardempire.com.au
  • Phone: 0448213150
  • Address: 129 Rainbow St, Sandgate, QLD 4017